Warranty Period

1 Year from Shipping Date

Warranty Coverage

Among products labeled with "1-year warranty," if a defect occurs during normal use, e.g., "Stopped working or broke despite normal use."Not covered under warranty in the following cases.

- Scratches or discoloration not affecting function or performance
- Wear and tear from use such as cushion sagging
- Damage from misuse, repair, disassembly, modification, or adjustment
- Issues from use in outdoor or high-humidity areas like kitchens
- Consumables like batteries, candles, aroma products, towels, or plants
- Items like cushions, dishes, loungewear, trash cans, mirrors, clocks, daily goods, pet supplies
- Products with separate warranty terms
- Damage from moving, dropping, or transporting after receipt
- Damage from fire, earthquake, water damage, lightning, or other natural disasters, pollution, or abnormal voltage
- Damage from use in vehicles or ships
- Damage from commercial use
- Clear discrepancies between reported issues and exchange requests
- Products used outside the USA
- Products purchased from auctions or other stores besides ours

This warranty does not cover "product texture, slight color differences, patterns" or "accidents or damages resulting from product use, malfunction, or damage".

Warranty Process

If in stock we will arrange an exchange after discussing the delivery date If out of stock the exchange will occur after restocking We will contact you once it arrives.

If the product is discontinued or unavailable a refund will be issued Please understand.

We cannot exchange for a different product than the one purchased For exchanges if a return is necessary you will need to package and send the item yourself You may use the original packaging materials.

If any other actions are required on your part we will inform you Please wait for our communication.