User Guide

Privacy policy

Introduction
Hanko Premium Co Ltd (hereinafter referred to as "the Company") considers the protection of personal information a social responsibility. To ensure customers can use our website with peace of mind, we have established the following "Handling of Personal Information on the Website" based on our "Privacy Policy."

Scope of Personal Information Handling
The handling of personal information applies when customers purchase products, contact us, or subscribe to newsletters through our site. Personal information collected during the use of our site is managed according to our privacy policy.

Purpose of Personal Information Use
The Company may use personal information collected from customers, including order information, for purposes other than providing our services, as specified below. We will not use personal information for purposes other than providing our services or those listed below:
1. Introducing our products or services to customers
2. Handling order procedures, confirmations, or changes on behalf of customers
3. Responding to customer inquiries
4. Requesting feedback on our services
5. Using for purposes individually agreed upon with customers
6. Creating statistical data categorized by customer attributes
7. Providing tailored information and services to customers

Personal Information Security Management
To ensure the accuracy and security of personal information, we implement reasonable safety measures against unauthorized access, leakage, loss, destruction, or alteration. In case of any incidents, we will promptly take appropriate measures, including recurrence prevention.

Entrustment of Personal Information
We may entrust tasks to third parties within the necessary scope to achieve the stated purposes. In such cases, we will appropriately manage and supervise the entrusted parties.

Disclosure to Third Parties
We do not provide or disclose personal information to third parties without consent, except in the following cases:
1. With customer consent
2. When required by law from public institutions
3. Disclosing to business partners for site operation, limited to necessary information, with contractual obligations for information management

Cookies
Cookies are data stored on the customer's hard drive containing information about them. Our site uses cookies but never links them to personally identifiable information. Customers can use our site even if they refuse cookies, but the shopping cart will not function. We recommend enabling cookies for cart use.

Other Internet Privacy Considerations
1. Be aware that voluntarily disclosing personal information on public forums may lead to its collection and use by others.
2. Third-party sites accessible through our website have independent privacy policies. We are not responsible for their practices.

Changes and Notifications
We may change the handling of personal information without prior notice due to business needs or legal changes. Changes will be posted on our website. Please check this page for the latest information.

For inquiries regarding personal information handling, please contact us at the provided contact information.

Hanko Premium Co Ltd  
Personal Information Manager:Harumi Asahi  
Phone Number:050-5532-1591  
Email Address:info@mutukispace.com
Address:6-13-12-301 Shimbashi Minato-ku Tokyo 105-0004 Japan

 

Personal Information Manager Disclosure Correction Deletion  
Below are the contact details for the personal information manager and the process for members wishing to disclose correct or delete their personal information Please contact us by phone or email for such requests Note that identity verification will be required.

Hanko Premium Co Ltd  
Personal Information Manager:Harumi Asahi  
Phone Number:050-5532-1591  
Email Address:info@mutukispace.com
Address:6-13-12-301 Shimbashi Minato-ku Tokyo 105-0004 Japan

 

Contact for Privacy Policy Inquiries

Hanko Premium Co Ltd  
Personal Information Manager:Harumi Asahi  
Phone Number:050-5532-1591  
Email Address:info@mutukispace.com
Address:6-13-12-301 Shimbashi Minato-ku Tokyo 105-0004 Japan

Social Media Guidelines

Introduction
Mutukispace (hereafter referred to as "our store") manages official SNS accounts and has established the following Social Media Guidelines (hereafter referred to as "these guidelines"). Please agree to these guidelines before using our social media pages.

Management
Operator: Mutukispace
Content: We share information about events, sales, and products.
Duration: Social media operations may end or be deleted without notice.

Purpose of Social Media Participation
Our store uses social media to share Mutukispace's voice with more customers and to listen to valuable feedback. Through these activities, we aim to deliver desired products and services and become a beloved company by engaging in dialogue with customers.

Prohibited Actions
The following actions are prohibited. If detected, posts may be deleted or accounts blocked.
1. Identifying, disclosing, or leaking personal information of other users or third parties without consent
2. Causing damage to our store, other users, or third parties
3. Impersonating our store, other users, or third parties
4. Defaming or slandering our store, other users, or third parties
5. Infringing on copyrights or trademarks of our store, other users, or third parties
6. Posting unrelated information
7. Engaging in or providing information against public order and morals
8. Violating social media terms of use
9. Any other actions deemed inappropriate by our store