Shipping Q&As
When will the items be shipped?
The number of days until shipment is set for each item.You can check it on each product page.
Do you ship to PO boxes or APO/FPO military addresses?
We’re so sorry that we cannot deliver to PO Boxes or APO/FPO military addresses; therefore, customers must provide a physical street address.
How to track the package?
After the shipment is completed, we will send you an email to confirm that the shipment is complete.The email will include information of the shipping carrier and tracking number.
You can check the status of your parcel by accessing the carrier's website and entering the tracking number.
Do you ship to multiple shipping addresses?
Please enter only one delivery address.
If you're purchasing multiple items and wish to have them sent to different addresses, you will need to place separate orders for each item.
Storage Fees:
If the recipient cannot be reached and delivery cannot be made, a storage fee may be charged. So please ensure you do not miss your delivery appointment; you may incur extra fees for re-delivery, storage, and/or return shipping costs.